Customers have expectations nowadays that are not being met by the current health care system, the world is increasingly mobile and connected - let’s get our physicians online and connected to most valuable assets in the health care system - their patients.
Let's give the people what they want and keep our customers and patients happy.
Some outstanding and relevant facts attesting to the fact that our world is now more mobile and connected than ever before are as follows:
- 65% of smartphone users in the US check their phones not only within 15 minutes of waking up in the morning, but 15 minutes before going to bed at night as well
- Nearly 90% of millennials have their smartphones by their side - day and night
- Nearly 80% of millennials spend over 2 hours a day using their smartphones
- Among smartphone users, the most widely used platforms on mobile devices are Android (52%) and Apple (42%)
Features such as mobility, ease of use and access, personalization and customization are all items that the medical community could capitalize on in the implementation of an effective, yet efficient mobile health care system - such as that of liveClinic's.
Increasing physician-patient communications with the use of mobile devices also works productively to educate patients about their health, which works in turn to mediate patient fears about medical procedures or outcomes, set appropriate expectations, and improves clarity through more open communication - all leading to an improved overall customer experience.
Mobile technology can work wonders by providing services at a distance, services that were once restricted to an on-location delivery method. Providing services at a distance increases one’s productivity.
Workers in numerous fields are working remotely at increasing rates worldwide, many of which are working in fields on technology and products that impact human lives, yet the field of medicine remains stagnant in providing services to patients through at a distance.
In a field such as medicine where efficiency is key, it seems slightly paradoxical that the development of mobile technology in the practice, which would work to increase efficiency by making better uses of a physician's time and resources - is still lacking.
The current delivery model of medical services is in need of a revitalization. A simple and intuitive way to achieve this would be to increase the integration of technology in medical services, particularly that of mobile technology - the technology most connected to, and used by all (both patients and health care providers).
Increasing physician-patient communications with the use of mobile devices also works productively to educate patients about their health, which works in turn to mediate patient fears about medical procedures or outcomes, set appropriate expectations, and improves clarity through more open communication - all leading to an improved overall customer experience.
Mobile technology can work wonders by providing services at a distance, services that were once restricted to an on-location delivery method. Providing services at a distance increases one’s productivity.
Workers in numerous fields are working remotely at increasing rates worldwide, many of which are working in fields on technology and products that impact human lives, yet the field of medicine remains stagnant in providing services to patients through at a distance.
In a field such as medicine where efficiency is key, it seems slightly paradoxical that the development of mobile technology in the practice, which would work to increase efficiency by making better uses of a physician's time and resources - is still lacking.
The current delivery model of medical services is in need of a revitalization. A simple and intuitive way to achieve this would be to increase the integration of technology in medical services, particularly that of mobile technology - the technology most connected to, and used by all (both patients and health care providers).
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